About

Builder of production agent systems for security and operations.

Matt Clancy

I build production AI agent systems. I focus on moving agents from "chat interfaces" to "infrastructure layers." At my last company, agents I built handled incident resolution and fleet deployment across hundreds of endpoints daily.


10+ Years in Customer Success, from CSM to Head of CS
3x President's Club
3 IPOs: contributed to three successful public offerings
Now Driving business outcomes through AI and automation

  • End-to-end incident resolution

    Agents that take hundreds of open security violations and turn them into actionable remediation: grouping by host and severity, drafting policy rules at multiple restrictiveness levels, and generating audit bundles for human review. Operators make the final call; the system handles everything up to that point.

  • Conversational fleet deployment

    An installer agent that replaces multi-page runbooks with a guided conversation. It discovers the target environment, runs preflight checks, flags blocking conditions like insufficient disk, deploys asynchronously across the fleet, and reports back when hosts are live.

  • Diagnostic operations layer

    A natural language interface over execution logs, configurations, and remote infrastructure. Teams trace failures to root causes, cross-reference settings across hosts, and surface mismatches without writing queries or SSH-ing into boxes.


  • Agents should own the activity layer.

    Most workflows were designed around human bandwidth constraints, not actual needs. The repetitive execution, the data gathering, the cross-referencing. Humans show up for judgment and relationship moments. The question isn't optimization. It's elimination.


  • Agents that own business outcomes.

    Building systems where agents own entire business functions, not just individual tasks. The goal isn't automation for its own sake, it's outcomes.


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